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Safe Payments

Safe Payments

What payments options do we offer and how they secure your personal data?

Awesome Kitchenwares  Ltd and awesomekitchenware.com does not store any debit or credit card information. All transactions details are encrypted and stored at your request by the point of sale providers carefully picked by us. To read more about how we handle personal data please read our privacy policy.

Our payment processing providers are:

  1.  Square Up
  2.  Clear Pay
  3.  Paypal

SquareUp

 

Complete Payment Security Platform

Reputation to our business are at stake when we take payments, so protecting payment data is core to what we and our point of sale provider do. We manage the security of your payments from end to end.

Secure Payment Data

From the time the customer uses a credit card or enters their information, payment data is encrypted until it reaches Square’s processing environment. Our proprietary tokenisation scheme ensures that unencrypted payment data never touches your device or application.

Secure hardware

 

Square manufactures all their own hardware. Security is engineered into every product from the ground up. It all comes out of the box with end-to-end encryption.

 

Secure organisation

 

It’s not enough to create secure card readers and defense-in-depth on our servers. We’ve created an entire vulnerability management suite within Square to stress-test our systems and keep ahead of malicious actors.

ClearPay

ClearPay is just another market-leading and reputable credit provider on the planet, if you want to know more please read their privacy policy.

PayPal

Buyer Protection

If an eligible item that you’ve bought online doesn’t arrive, or doesn’t match the seller’s description, PayPal’s Buyer Protection may reimburse you for the full amount of the item plus postage. Buyer Protection can cover your eligible online purchases, on eBay or on any other website, when you use PayPal. Conditions apply. 

What’s Covered

Physical goods that can be posted and which do not violate PayPal policies. Here are a few examples of situations where an item doesn’t match the seller’s description: You bought a book and got a DVD, you bought a new item but got something that was used, you bought 3 items but only got 2, the item was damaged during delivery, the item is missing major parts (that the seller didn’t disclose), or you purchased an authentic brand but got a fake instead.

 

What’s not Covered

 

Intangible items like services, real estate, motorized vehicles (of any kind), custom made items, travel tickets, industrial machinery (for manufacturing), prepaid or gift cards, anything you buy in person, or items that violate PayPal’s policies or eBay’s policies. You must open a dispute within 180 days or you will not be covered.

 

General Guidelines

 

  1. Disputes can be opened for certain, tangible and physical goods only

  2. Full item cost has to be covered in one payment

  3. The buyer can open a dispute within 180 days of the date the payment was made

  4. If the buyer and the seller cannot reach a mutual agreement, the dispute can be escalated to a claim within 20 days after opening the dispute

  5. Buyers cannot open several disputes for the same payment

 

Refunds

 

If an item doesn’t arrive or doesn’t match the description, and your payment is eligible, we’ll reimburse the full cost of eligible purchases paid, including shipping costs.

 

We’re Here For You

 

Get our full support for unauthorized transactions, claims or any other concern you might have. Just reach out to PayPal Customer Service.

 

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