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How does our delivery service work in the UK?

We use a wide selection of popular and trusted couriers to make sure our customers receive their orders when they expect them! Also, we allow you to select your courier of choice at checkout.

Delivery options

Click below to find out more about the delivery services we offer:

Standard Delivery
Express Delivery


Good To Know

We allocate the delivery partner based on the delivery method selected and the value of your order.

All UK delivery options are fully tracked and we’ll email you a link to your tracking information once your parcel has been shipped from our warehouse.*

You can also track your orders through ‘My Orders‘.

If you’ve placed multiple orders within a few days of each other that qualify for free delivery and are being shipped to the same delivery address, your orders may be sent in one parcel. You’ll be able to see whether they’ve been shipped together if the tracking information for each of the orders you’ve placed is the same.

Please Note: if part of your order is shipped from different locations EU or US, these items will be delivered by Standard Delivery. These items’ arrival times may vary from your UK items. You’ll see the estimated delivery date(s) at the checkout and which warehouse your items are coming from on the product and checkout pages. Your order number will be the same for all items regardless of where they are shipped from, meaning you’ll be able to track all your parcels as normal.

Some large items that are sold here are usually shipped by the manufacturers and will also be delivered separately.

If you provide a valid mobile number on your account, our delivery partner will also send you SMS delivery notifications.

During busy periods, some delivery options may not be available.

Just one more thing…

*We aim to meet these delivery times, but during busy periods (including sales), deliveries may take a little longer. Occasionally, tech updates to our systems or force majeure events, such as extreme weather conditions, may affect these delivery services for a limited time, resulting in changes to our cut-off times and/or delivery times. However, we will always work hard to keep these temporary changes to a minimum. Awesome Kitchenwares cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

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